This company goes from strength to strength, in their appalling customer service and organisation! I can only assume their success is based on 9 million people globally being as desperate as me to line their wardrobe in designer clothing at cost price. Too many mistakes have now occurred with these people, and on each occasion I have had to open a PayPal dispute against them. The latest- I bought two expensive maison Mitchel hats from the site in May. In June I decided to resell them back on VC- only to be informed that the sale had been cancelled as the hats were deemed counterfeit. Hi he same two hats they sold me the month before! It then took me some time to eventually get the hats sent back to me, for which I had to pay the postage, and now I'm in the process of reporting them to PayPal. No apology from VC, no investigation from them. This tells me that it's now time to close my account with them, and find an alternative source for the designer bargain!