have sent an item using the UPS label provided by Vestiaire and the address seems to be wrong or the buyer did not receive it for reasons that I will never know. I don't have any form to contact the buyer and Vestiaire says the item will be returned back to me and the sale cancelled. while this is not obviously my fault, vestiaire does not simply want to contact the buyer or provide a new label. they even suggested me to send the item again once this gets back but at my expense and they would take the same comission.... not only they are not capable of fixing this they also don't understand how frustrating this is, stressful and the time you lose.... obviously this company doesn't honor their sales and service they say they provide and there is no point on selling here. I would strongly recommend you to use other platforms in the market and avoid this !