I would rate them zero stars if I could. I have NEVER had an easy or positive experience with Walmart.com! Every time I deal with their nonsense and horrible customer service, I tell myself I will never again shop with Walmart. And every time I break down because they supposedly have something I’m looking for I regret it. This past incident sealed the deal. I’m done. I ordered a bike for my daughter for her birthday (her party was canceled twice due to COVID), the bike shipment was delayed. Okay, not the end of the world, finally it’s arriving, my daughter tracks the FedEx driver from her window jumping up and down so excited.. we open it up and instead of the 24” bike we ordered (that was in stock when ordered) we received a 29” bike for 6’ and taller. Huge bummer. Customer service was a huge headache. I was on the phone for over 40 minutes. I could barely understand the lady. Apparently they sold out of the bike we ordered so they put a different one that was the same price but not comparable at all. They want me to now drive to return it. The only option is a refund that will come next week sometime. Cool. Now I have to re shop for a bike, obviously from a different store, and wait another 2 weeks for delivery. And I’m out the $160 for a week it so, plus the $140 to buy a new bike from Amazon. I will NEVER deal with Walmart again! When I was there last year I specifically went to a certain store because they site said it was in stock. I spoke to 7 employees trying to find the item, no one could help. They told me that their “In Stock” does not actually mean it is in stock... what?! I explained Target can tell me how many are in stock and where they are located in each store and I’ve never had an issue, the Customer Service employee respond with “oh yeah, I love target!” I’m out. Save yourselves all the hassle and NEVER deal with this. Not worth it!