I've had a terrible experience shopping with Walmart recently. I have gone to them for years in Northwest Indiana and generally their products are pretty good, prices good and a lot selection. I recently ordered online, on their website. When I received the item, I could see from the packing that something wasn't right. It seemed like what was inside, was crammed so tight in this packaging, I wondered what it would look like! Well, the item was really poor quality. I couldn't decide if it was defective or damaged. When trying to return it, I had to print their label to return it. I don't have a printer now. I communicated many times that I didn't. I ended up on their chat and explained and asked if it could just be MAILED? They never gave me a straight answer but said that it was thru a 3rd party and they would have to address my problem. They would contact them and they would contact me..I had moved to another another state (Michigan) and decided to find the nearest store (miles away). I went inside to their customer service with all the info they needed and was promptly told by their clerk that they could do NOTHING for me! That this was not thru WALMART but thru a 3rd party. I now I'm trying to wrap this around my head: I shop on WALMART'S website, but they are saying this is not their product?? Why are they allowing other companies use their website to sell shoddy products??! I had no idea this was the case when I bought the item. And then, to make my wonderful WALMART experience complete, I decide to buy the item in their store, and when looking for it, I have a hard time trying to find it, when finally I see a young employee walking a head, I called her several times for help. I can be loud. She never stops to help me. I finally stop by the Electronics, where some other employee heard the ruckus and stopped to help me. That was my FIRST experience with this store. The drive was long, drivers out there are not always curteous and it was cold.