To get the item before Christmas, we ordered it online on November 25 and get confirmation that it will be delivered on November 28. We were checking FedEx tracking number for a couple of weeks, but the message was the same: the label was created. Today, December 10, it took me some time to contact Customer Service. First, the automatic line told me that our package was shipped and we will get it on on November 28?! I was able to contact a live person and I was told that item was and it is not available and offered me a money back. I am very upset and will not use Walmart online option anymore. It should be simple and it is not a rocket science: don't take an order when you don't have merchandise and if something happened to availability after order was taken, contact customer.