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Karen P Woodbyrne
I ordered two orders of two bags of packing peanuts. Every day for two weeks, someone sneaks two bags of them onto my door step, without ringing the doorbell so I can cancel them! Walmart's local store won't help me and the bags are still coming. Finally I get a hold of a walmart.com phone number, only by screaming at the local store's employee. I call the number, am put on hold for 16 minutes after explaining the problem while I wait for help. Instead I get a busy signal and then disconnected. I call again and clearly explain the problem, that I never ordered it, that the stuff keeps coming, and that I want to know whether I am being charged for stuff every day which I never ordered and don't want. The idiot rep, Andrea, responds that they will "replace" the wrong merchandise. Replace it? I want it stopped, not replaced. I talk to Andrea's supervisor, Erick. He is going to tell the supplier tomorrow. Erick has neither the authority or the information to FIX THE PROBLEM. IT IS ALL B.S. I did manage to choke the supplier's phone number out of Erick and will call the supplier myself. At $70.00 per delivery per day, this better stop soon and get resolved immediately. DO NOT ORDER FROM WALMART
4 years ago
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