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Lisa
I visited the Grassfield Store in Chesapeake,Va last night and it was ridiculous! This has always been my favorite store until yesterday!! The store was in a disarray! I walked in and there was a thin black girl playing on one of the mobile carts, driving between the displays and the register yelling to another guy standing in the isle, who was laughing & texting on his phone. Got to the mens department and there were clothes thrown everywhere - looked around and the entire store had items strewed all over the entire store!! These are slip hazards, so we told an employee that was in the clothing department and while stepping over clothes she says "yep" and walks away!! We went to the service desk to turn in a pricing device we found in the center isle on the floor & tell her about all the clothes and the stealing going on - the store "manager" laughed (a young girl) & said in a -I don't care attitude - "yeah it belongs to the electronic department" nothing was even said about the stealing or the mess. We witnessed a lady stealing (she had a HUGE purse - stuffing things in it) , we witnessed staff playing in the store, multiple employees staring on their phones, sarcastic employees, fall hazards, displaced electronic pricing item - what happened to this store?????
4 years ago
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