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Anonymous
I have no problem with Walmart. I have a problem with the Walmart protection plan extended warranty from Square Trade purchase option for electronics. If you purchase the 3 year or 4 year extended warranty from Square Trade, you will probably, like I did, end up not only losing money, but losing your device, as well. I bought the protection plan for a PSVR bundle. A little over a year later, one of the plastic lenses fell out of the headset. I probably could have glued it back on myself, but I had the Square Trade insurance (they're an Allstate company), and I thought it would be better to file a claim on it. I thought that a "professional" would be able to repair it better than I could, or they would replace or refund the headset. The saga of headaches I went through with them (long, long, long story short) left me minus, not just the headset, but the entire PSVR bundle. Instead of refunding my money, they sent me a Walmart gift card for the original price I paid over a year ago. Now, I will have to purchase a new bundle altogether which, a year later from the original purchase, costs one-hundred and seventy-two (or more!) dollars than the amount refunded. Now, I have no PSVR, and I don't even have enough money to buy another one! I do, however, have two-hundred and ninety-ninety-nine dollars to spend at Walmart on clothes, hard-ware, groceries, etc., but those are not what I purchase the extended warranty for. Point of this story? Don't waste the extra money for the extended warranty from Square Trade on electronics. If it breaks, just order the parts you need from the manufacturer, and repair it yourself. If you can't repair it yourself, just go ahead and buy a new one; because if you try to depend on Square Trade to repair or replace it, you're probably going to end up - - two or three months, and multiple headaches later - - having to buy a new one anyway (and probably for a higher price!).
4 years ago
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