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Anonymous
If I could give less than one star I would. How I have been treated during this pandemic has been the last straw. Late spring time during pandemic I bought items not knowing they wouldn't be taking them back as returns if they didn't fit. I didn't see any signs saying so and no one at the register said anything. Had I known I would have waited to buy the items. The very next day when I went to return them the lady behind the counter said, "We will not be taking any clothes items back while the pandemic is going on." Well that made it sound like it was going to be a very long time. I waited a few months or so and still the pandemic didn't end. So many trips to Walmart later I finally got curious. I went to the return desk and asked how long it would be before they would start taking items back. The lady looked at me and talked back to me in a way I didn't like. She said that happened a long time ago, shortly after I bought the items. We will not take any old items back anymore. I was shocked and upset. I didn't see any signs, which they only put up small ones by the return counter, which I don't pass by normally. Between the way she and the previous return counter lady talked to me and the money tied up in what I bought I got mad. I walked out and cried. With all the additional things going on I just can't go to Walmart anymore. I am done. Never again will I shop there. I don't feel walmart treats its customers well. They didn't seem very transparent during these hard times.
3 years ago
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Walmart has a 2.0 average rating from 1,092 reviews

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