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Catherine Fielding
Hello, I purchased a mini fridge that was discounted. The box was taped shut so I could not look at it. A sticker was on it that stated "minor flaws". Minor flaws are fine, such as a dents, scratches, discolored. I drove home. This was not my local Walmart so it was further. I open it and the first thing I notice is it is missing the shelf. Then I tried to close it and the door tilts so it would not close. Minor flaws does not mean broken. I went to the Walmart near me without the receipt. A gift card for the value would have been suitable. They refused to take it because the bar code had a black line through it. There was another bar code on the box that worked. I went home and got the receipt. I went back and they still refused to take it back and told me to go back to the original store. With the receipt they would not take it. Missing parts and broken they would not take it. I tried to return it the same day it was purchased. I am disappointed in the customer service. I have always been told you can return to any Walmart with a receipt and since it was not a close distance, accommodations could have been made. I would like to mail this back to you if that is what I have to do. Please provide instructions or have the local Flowood MS store take it back
3 years ago
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