I ordered 4x6 photo from walmart.com on 16th Jan. In order tracking it showed me photo is printed and delivered to store on 22nd Jan by Fedex. After the estimated date of delivery which is 25th Jan. it started showing delayed on my order. I contacted customer support, they told me to check with store. I went to store, check with pickup and photos department with my order id. Both don't have any clue about my package. I told them name of the person who received order using Fedex tracking id. They said no one with this name works here. I again contacted customer support, they said we will escalate this to store and store will reply back in 24-36 hrs. No reply from store. I again contacted customer support, they kept me on hold to check with store and replied back, store could not find your order. You can consider this as lost by store. My only concern is, those are printed photos of my daughter and it is delivered to store, it should not be misused somewhere. If it's any other order, I would have cancelled it. But how walmart can be so much careless about printed photos ?