The customer service at Wal-Mart is the worst I have ever seen. My Wal-Mart in Mohegan Lake NY made four customers including myself wait about 45 minutes for someone to give us items that were locked up in a glass case. When I went to speak to the manager she said they lost the keys. When I asked why didn't anyone come to tell us after waiting for 45 minutes she shrugged her shoulders as if she didn't care. she was very rude and gave no appology. Four of us walked right out of the store. I can see why people in this area don't like the store. I think corporate needs to give their staff customer service inservices. I think I will just order online from now on.