April 11 2021 I ordered tires online for my 1999 Chevrolet Cavalier Z24 convertible: the recommended size is 205/55R16 (look it up, don't take my word for it). On April 19 I went to the Wal-Mart store in Lawrence IN, 10735 Pendleton Pike, Indianapolis, IN 46236 The Lawrence auto center technicians claimed they couldn't get the wheel off (isn't that their JOB? Smells like maybe an extra $20 or so under the table would get them right off?) Then they claimed the tires I bought were the "wrong size" (to be candid, the tires on the car, 195/65R16, are not the recommended size; but perhaps for another $20+ under the table they could install the "wrong size" tires?) In fact, the tires I ordered are exactly the right size. Work order to install tires: 4 85700 3974 9 Online order 3722130-080399 Just to satisfy my curiosity, I used my lug wrench to manually loosen, then tighten all four wheels. The lugs were NOT excessively tight. The whole crooked crew should be fired. Perhaps the manager in charge of the auto care center should be fired as well, for allowing this kind of abuse to happen.