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Anonymous
Grocery Delivery - Terrible service. 4.5 hours late, half of the groceries missing. They refused to bring the others back to me. They stated they had no one else to deliver and they were to busy. I was told to put in for a refund for the food not delivered. No communication after the first text saying the groceries were ready for delivery. 2nd time after waiting again 4 hours, called customer service, they called the store and was told they cancelled my order without my knowledge as they had no one to delivery it. No communication again by text other than my order was ready. I Paid a membership fee to have my groceries delivered because I do not have a car and all I get is stress and spending my time on the phone and waiting for hours for the delivery. Unacceptable behavior and service. I also was told it was Walmart drivers - no tipping but it is not and these drivers want tips. Want if you can't accord tips? Amazon, fedex, etc., You don't tip. What the neck are you paying a membership service fee for? Very bad experience since I took out this membership.
3 years ago
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Walmart has a 2.0 average rating from 1,092 reviews

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