Order: 4022180-500129 I ordered this on 5/11, it was to arrive on 5/28. I went online today to check if it was still on time and am told to go to Pilot Air Freight and check order 122040186. Pilot Air Freight tells me that is not even a proper tracking number...yet here it is in my email as the tracking number. They look further and find that there is nothing in their system for my address. I then call Walmart (1-800-925-6278), this is where the real fun begins. After navigating their automated system to get to an actual person, the person tells me the shipper picked it up and I am to call them. I explained in detail that I had in fact called the shipper first and they have nothing and the tracking number is not even a number they use! I asked to speak to a manager and one was not available but would call me back in 30mins to 1hour. 3 hours later no call back! I call Walmart back. I gave the girl my order number and she says..."i am sorry our system is slow" and something else I could not make out. I wait for a few seconds and hear nothing and say hello a couple times and then get a disconnect. I call back for THE THIRD TIME and this time the person tells me the shipper never got the item, Walmart shows it was processed but yet have no shipper info...THEN HOW AND WHY did Walmart send me 122040186?! When was Walmart going to tell me my order was never going to arrive? They then said I could wait till the 15th and I could get another. Ya no. I was told earlier in the call to wait for it a little longer to arrive, yet then later in the call told it was never shipped! So Walmart, that is the new business model? Take people's money and give them nothing...sounds lucrative. I told my kids about this playset, we talked and talked all about it and made plans. You have DESTROYED our plans and my children's happiness. Sam Walton would turn in his grave if he knew what Walmart has become. I will NEVER buy from walmart.com again. Amazon from now on. Will be reporting Walmart to the Better Business Bureau.