a) Your priced advertised was not what came up at register, when I pointed it out to a lady in the department (Hispanic), she reluctantly said I could have 1, I said NO, By law, the advertised price IS THE PRICE. I was buying 2 pillows. I am not "horse trading" south of the border...BTW, I am Hispanic. Then she did not know what to do and made no effort. b) The only redeeming employee was a lady at the check out who changed the prices. I believe she said she was from Romania ??? She gets an "A". c) I called the number on the receipt 7 times...on the 7th time Cust Service answered. I asked to speak with Management, no one ever came to the phone. If your business is not as it should be, it is not the COVID... it is because your employees.