I used to be a big fan of Walmart's online shopping and the app. The grocery pickup was awesome and convenient, so much so I started using the delivery service. This is where customer service went down hill. Delivery has been a nightmare. Items forgotten. Groceries accidently delivered to the wrong apartment and today my delivery is going to be three hours late. I have opted to pick it up myself. This however is mild compared to the mess I endured on Friday. I purchased a laptop in April along with the protection plan. My laptop just stopped working and before I could get someone to work on it I had to call 20 different numbers. This is not an exaggeration either. In all of the the most pleasant people I delt with was the chat person and the FedEx person I took my computer to send it to Walmart. Do not buy electronics from Walmart or have groceries delivered. Do.Not.