I order a simple set of 10lb neoprene weights. They come in set of 2. Well just got mine today, just 1. Like how do I use just one. Contacted Walmart chat customer service 1st one, they said they could not send a replacement, I said OK, then I will send back. Please email me a return shipping label. 2 more customer agents later, not only did they not send me a return label, they did not refund the whole price including shipping. Yet to get a return shipping label to return the item, 3 customer service agents so far. How hard is this, it is not what is advertise! Hassle free return is false advertising. Its no wonder they can't complete with amazon, Amazon treats you better, has much better return process. I would pay more just to be hassle free which is why amazon gets 98% of my online orders. Every-time been giving reassurance that its been taken care of. No it has not been. Weights also cost $22.87 with shipping, they are attempting to send me partial refund of $16.88, absurd!