I purchased an item online on August 20 with an expected date of September 7. When September 7 came around, no item was delivered. I went to check the status online and it said that the item has not been shipped yet. For most major companies, they would update you if there was an issue with delivery. However, I had to reach out to customer service, which was no help. I was told to wait and to deal with the seller directly. To my surprise, I thought that Walmart was the seller as they were the one who withdrew the money from my bank account. Nonetheless, after a few calls to follow-up, Walmart refuses to give me a refund and told me to wait to speak to the third party seller who are not responding to my request for refund.