I am emailing to make a complaint about one of your store employees...My daughter (who suffers from Anxiety and PTSD )was shopping today at your Uniontown Pa. Super Center #2019 November 30 2021 at approximately 12 pm....when she had an accident by dropping a large container of Apple juice. ...embarrassed and upset she stood at the spot of the accident looking for an associate when other shoppers continued to push carts and walk through the mess.....she became very upset but didn't want to leave the area because she was afraid someone would not notice and have a fall....she continued to search for an associate when she saw one she said "excuse me" and the associate became EXTREMELY rude and began to berate my daughter for making a huge mess and then "intentionally" spreading it around to make it worse. (my daughter had not moved but other shoppers didn't seem to care as they walked and pushed their carts through the mess)....as my daughter finished her shopping after the accident she again encountered that same associate in another area of the store and she pointed at my daughter and loudly proclaimed "there she is, that's the one that made a huge mess and then walked through it and spread it around" My daughter was mortified and quickly left the store.....I am extremely upset about your associate's behavior...it was nasty and mean and completely uncalled for. My daughter doesn't want to come back to your store because of the incident and I can't blame her....obviously some of your employees need some kind of retraining as far as customer service goes.
3 years ago
Walmart has a
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