I recently had the worst ever experience with Walmart’s customer service. In fall(10/2021) I bought three bottles of health supplements from Walmart’s online store, and shipped two of them to my family living in another continent. They expressed their concern to me as one bottle was expired(08/2021) and the other one was almost expired(12/2021). I checked the third bottle that was still in my hand, and it was almost expired. I returned that one bottle, but the problem was with the two bottles shipped far away from Canada. Walmart Customer Service demanded to have the two bottles back if I wanted to return. Since the shipping cost was way higher than the refund, my parents decided not to return the bottles. Without informing me, my 71-year-old dad took the almost expired supplement. The next day, he started to fall ill, including the following symptoms: nausea, diarrhea, chill and low fever. He had to go to the Emergency to be treated, which cost my parents almost $200 Canadian dollars. I have contacted Walmart’s Customer Service about their solution regarding the medical incident of my dad for numerous times ever since. On the phone, every time I raised the issue, they’d put me on hold and then the call just automatically ended after waiting for 15 minutes. Through email correspondence, they replied they had refunded the cost, purposely misleading me to believe that they had refunded me the cost for the other two bottles shipped away. After waiting for a month, I finally realized that they meant the first bottle I returned to the store. When I emailed again to ask about the two bottles that caused my dad’s visit to the Emergency and extra medical bill, it was just completely silence and not a word back from Walmart. Stores were also useless, since I bought the three bottles online rather than in the store. I am deeply disappointed with Walmart and particularly their customer service. I just want to warn all customers about expired health supplements Walmart sells and their worst ever customer service. We shall all stop buying from Walmart!