Below is the review I gave but Walmart rejected it saying it is focused on customer service .I am unable to understand under what category to submit this review if not customer service
So I guess you only accept positive reviews and reject the true customer reviews and opinions
I checked on your website the item I had bought and waited for 2 Weeks and never received saying it was lost in transit is a ……. not entirely true because now that same item they are charging $754 instead of $ 284 they charged me .So I guess that’s why they said if you need it go to our website and re order it
Very disappointing and frustrating that you ask for my opinion and then say sorry we have rejected your review and say “ Want to try again? Click the 'Submit something new' link below, and feel free to refer to the handing writing tips or the Terms & Conditions included on the review submission form.”
Can’t say never received it waited for over 2 weeks for delivery nothing came
Called Walmart help line to find out what’s going on they contacted seller , told me wait 48 hours
But received email 30 min later package is lost in transit so here’s your refund thanks for choosing Walmart
I mean seriously after waiting for over 2 weeks this is what I get
If it was lost or whatever I would think they would say sorry for the delay we will resend your order as soon as possible and please accept x amount refund for your troubles or x amount discount for next purchase . But instead when I emailed them back I received an answer to go to our website and reorder item .
And I guess wait for another 2 weeks
The 2 people I spoke to on the phone from Walmart help line were very helpful in contacting seller and all but it was out of there hands until they could get more information on the matter
So I am very frustrated by the whole ordeal as I needed that wire for finishing my basement and can’t proceed with drywall installation until wire is in
That’s why the one star I have ordered online from Walmart before never had an issue
Thanks
2 years ago
Walmart has a
2.0
average rating
from
1,092
reviews
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