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Amy
I ordered a fitbit watch paid for via paypal. Walmart charged me over $128 but I have yet to see the watch and it's been almost a month. When I called customer service, they could not find my order (???) using my name phone VISA number or email. I never received confirmation of the order but I was still charged. They said they could not help me and that I would have to go through a dispute process with paypal (obviously not paypals fault!) Terrible customer service.
2 years ago
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Walmart has a 2.0 average rating from 1,092 reviews

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Alice, Customer Support

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