Double check your sales receipt
On September 18, 2022, at approximately 12:15 PM, I entered Walmart # 01148 on Lawrence Road in Wichita Falls, Texas. There were two clothing racks inside the front door on the north side of the building. The rack on the west side had a sign, "Everything $1 Over ride at register."
A customer was asking a Walmart associate a question concerning the prices. After she finished, I asked, and the Walmart associate confirmed that everything on the west rack was $1.
I took three items marked $1 to the self-checkout counter. The first one rang up at $5. The shirt had two marked tags—one for $3 and a clearance tag for $1. I got the attention of an associate. He told me it was going to cost me $5.
After, I asked for a manager. The manager said the price was $3. I showed her the $1 tag. She answered that she did not care. I went to the rack, removed the sign, and showed it to the same manager. She repeated she did not care. I explained that to her I had bought two almost identical shirts Thursday for $1 each. She said that was Thursday, this is today.
I asked for another manager who rubber-stamped what the first manager said. Somewhere in the exchange, it was implied I had added the $1 tag. I had two shirts with the same logo. The second one did not have a $3 tag. It only had the $1 tag. I was told someone from apparel would have to approve the override. They were not going to call anyone from clothing for me. I taped the sign to some water bottles by the register and took a photo.
I went in search of someone who worked in the apparel department. After a few minutes of searching, I found an apparel associate. She told me she had been told earlier to reduce everything on that rack to $1. There appeared to be some tension concerning that rack before I arrived. She went with me to the register and told the checkout associate the three items I had were $1 each. (I was not the only person having problems with prices.) The associate who checked me out said he had overheard my conversation with the managers.
Attached is a photo of the sign, the shirt, the sales receipt, and a photo of the first manager.
All this should be a moot point because the shirt was clearly and professionally tagged for $1.
I believe this situation is covered in the Texas Penal Code, Texas Deceptive Trade Practices Consumer Protection Act (DTPA)
Walmart used to have a "Price Match Policy." Recently I found two identical items with different prices on them at Walmart. I was going to be charged different prices for the same item. I left the higher-priced item at check out.
The computers in Walmart have been raising prices before the old prices were raised on the shelves. Walmart now ignores the prices on the shelves.
2 years ago
Walmart has a
2.0
average rating
from
1,092
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.