Store number 3700, Indian Trail North Carolina. I bought a Orbi router that failed after 4 days. by that time I took it back to the store and they said we need to original box that I'd thrown away. But wait a second... 1. The receipt just says "Electronics may be returned for refund or exchange with receipt within 30 days." [It says NOTHING about the box.] 2. Above the cust service counter, is a banner saying "We'll happily refund or exchange your merchandise within 60 days!" [It says NOTHING about the box.] 3. On the counter top, there's a paper that says "Refunds or exchanges will be handled to your satisfaction." [It says NOTHING about the box.] 4. I called the customer service line and they said, "of course we'll take it back. We'll let the store manager 'Tyler' know so he can call you." Riiiight. Tyler is a ghost. \\\\\\ I guess lying to the customers doesn't really matter. \\\\\\ So Walmart, my average annual spend of $3,000 is going somewhere else.