The customer service is very bad. I bought a Breville Barista Pro espresso machine for 468$ which is too cheap because the machine's price is 850$. The third-party seller was a scammer. He puts low prices to attract buyers. He sent me a tracking number to the same city as my address but to a different address and sent a small box that fit a mailbox. The machine is about 30 pounds. I called the USPS and they told me that the tracking number was not to my address. So Walmart charged me 468$ and later they removed that seller from their site due to quality issues(that means he is a scammer). I contacted Walmart Customer Service first they told me they would refund me after 48 hours, After 48 hours they told me they would refund me after a few days, and after a few days, they asked why you are contacting us, you already received your order no refund to you. They did not ask USPS if they delivered that tracking number to my address or to a different address and what was the weight of that order. They are not professional to band the scammers to sell on their site. They did not take responsibility for sending me the machine from their store or refund me my money. It seems that not only the seller is a scammer but Walmart is a scammer as well.
1 year ago
Walmart has a
2.0
average rating
from
1,092
reviews
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