I ordered a bassinet online to be shipped to St. Croix. It says it would ship. After about three weeks and it did not arrive and it kept saying waiting to go to USPS, I called the Walmart online customer service. I was again assured it was coming. I told them how important this item army daughter is about to deliver. A week later it still had not arrived. When we checked on it again the customer service sent us to a local Walmart stating they were supposed to send it out. When we called them, they had no idea about it and said they don't ship that far. I spoke to a manager who at least seemed sympathetic and said she would have someone from corporate contact me. I never heard from anyone. They refunded my money but that did not help me. I wasted weeks trying to get this item that they knew was never coming and they had my money all that time. They said it would take 10 days to refund my money. Your online site does not work. Very disappointed in Walmart!!!!
1 year ago
Walmart has a
2.0
average rating
from
1,092
reviews
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