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Red Devil
Placed order online for item. Website said available for pickup TODAY. Went to local Walmart and waited 30 minutes for an associate to assist me. They never showed up. Got an emergency phone call. Friend lost keys and was locked out of their house. I had a spare set. I thought "no problem. Items already been paid for--ill just pick it up when I'm done with this key business". Nah nah. Get to the Walmart closest to where I'm at after delivering keys, and I wait another 30 minutes for some would-be manager to finally show up to unlock the case for car stereos (the item I ordered was a birthday gift btw) and I ask: "you're going to honor the price i paid for it online, correct and not uncharged me"? This manager tells me what we will have to go talk to customer service. Well the associate in CS says "We dont price match the website". I said "you dont have to. Its already been paid for & this is the only one you've got in the store". She then tells me it will be picked and ready for me TOMORROW after 7am. I said "But I've already paid for it, that's the only one you've got in the store & you're telling me that I cant just take that one now, since, as I said, it's the only one you've got in the store"? So I cant walk out with an item Walmarts already got my money for, I have to wait til tomorrow to drive all the way back and pick it up? **** You Walmart. Colossal waste of time & patience.
5 years ago
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Walmart has a 2.0 average rating from 1,092 reviews

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