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Jose
I was in line at my local Walmart trying to use my Walmart pay. I kept getting a error code telling me to check my emails. I look quick at the register to find out my account has been suspended for to many returns. Walmart has blocked me from all my receipts of past purchases. I can not get my medication refills or get any history of medication from the past also they suspended my Walmart pay so I couldn’t finish my transaction. When I contacted them I was told because I returned to many things so my account has been suspended for life even though I was with in there return policy. I don’t know how they can get away with that after a purchase the recipes are my property even if they are electronic and is on there site. But blocking me from my life dependent medication that they have been issuing me for the past 4 years is unacceptable and ridiculous. With out any heads up or telling me there is any type of issue with my account. I called and explained it’s Christmas time I had a few more returns then usual because things changed in life but that was no help. All the agents agree with me but they couldn’t help it’s a corporate decision that I keep getting the run around with. Contacted the BBB and local news for help on this. If Walmart doesn’t want to talk to me maybe they will have better luck. I will be posting my story everywhere for people not to trust Walmart especially with medication or recipes.
5 years ago
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Walmart has a 2.0 average rating from 1,092 reviews

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