False Advertisement
Walmart Customer Service Team
Yesterday, I purchased a paper Mate InkJoy Gel Pens Medium Point Black 4 Pack on your website while I was at the store right in front of these pens, because it was $2 less expensive. I didn’t see a big issue having to pick them up later. However, later on, Walmart’s customer care team sent me and email saying; “Thanks for your recent order. We're really sorry, but the items shown below are out of stock. Since we don't know when we'll get them in again, we've canceled the items from your order and won't charge you for them”. I found this a false advertisement. Walmart “pretends” to compete with Amazon showing competitive prices that cannot deliver, and just simply cancel the order afterwards. Those pens were in the Walmart store yesterday because I placed the order right in front of them; there were several packages, only more expensive that the online price. The customer service team decided to cancel my order because they didn’t want to honor the price that was advertise in the website. I find it WRONG AND DECEITFUL Walmart will never be able to compete with AMAZON; that’s why we will continue to shop in Amazon again and again!
4 years ago
Walmart has a
2.0
average rating
from
1,092
reviews
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