I have been trying to contact the Bridgeview Walmart Pharmacy, store 1779 for about 30 minutes now. I have called the pharmacy at least 10 times and let the phone ring until it hung up on me. No one has answered. I called the general store number and once they patched me through to pharmacy and again, no one answered. I called again and a woman answered that she would see what she could do about connecting me to the pharmacy and then proceeded to hang up on me. I called the general number again, and another woman proceeded to tell me that everyone in the pharmacy is on lunch and to call back later. Forgive me for not knowing the policies of Walmart but I think it a little ridiculous that every single person in the entire pharmacy would be out on break at the same time. I am trying to get ahold of someone so I can renew a blood pressure medication. I am out of this medication and I need it today. I am an 84 year old woman with hypertension and other pre-existing conditions. With COVID going on, I can not make unnecessary trips to the store to see what is going on with my prescription. I need to speak to someone on the phone so I can renew this prescription and then send my granddaughter to pick it up. In the time that it took me to find this website and write this paragraph out I was on hold for 7 minutes. I asked to speak to a manager and was told the manager was not in. I am currently on hold waiting to speak to whoever can help connect me to a pharmacist. This is absolutely ridiculous that I have to be dealing with this right now. This is the worst customer service I have ever received in my entire time of coming to Walmart. Don't waste your time with these incompetent people; go to CVS or Walgreens.
4 years ago
Walmart has a
2.0
average rating
from
1,092
reviews
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