Walmart did nothing to help customers during March April and May with the pandemic. Useless. Now that things have opened up more where I live Walmart is still doing nothing to help customers. I’m 70 years old and wanted to buy an item that can only be purchased in store, per their website. It said several local stores had the item in stock but I still called. I was told stores cannot check to see if an item is actually in stock - had to go in. I drove the distance and went into a not all that clean store and of course they didn’t have the item. I called 800# customer service for help and was told they couldn’t do anything. Not one thing. I asked a supervisor if if she could call the next store which supposedly had the item in stock. It was a 45 minute drive away. She refused saying it’s “not part of the process.” So I drove and couldn’t find the item. I waited at the customer service area for over 5 minutes while nobody else was in line but the 2 guys behind the counter were talking and laughing and had no interest in helping me. I stayed patient. Finally they stopped talking and I was called up to the counter and yet again the store didn’t have the item. 4 calls to customer service resulted in no help whatsoever. I had a list of items to get at Walmart along with what I went for - something I promised my granddaughter I’d get - their website says stores have it. But they don’t have it and I decided after all I went through not to purchase anything else on my list from Walmart. I went to Target. I’m done with rude, ineffective, inefficient, unclean, uncaring, useless Walmart.