Login
Start Free Trial Are you a business?? Click Here
Anonymous
I am somewhat disappointed as a Walmart grocery shopper for a little over 1 year now. I initially began with the Pickup service. It was great not having to juggle with my 2 young children while shopping. It seemed to be going well for a while until my orders were constantly coming up incomplete at pickup, so I decided to just shop inside the store. That was working out fine until over the last few months. I would normally use the self service lanes for my checkouts as it was easier for me to monitor the prices being rung up. As a regular, I encountered the same staff who were familiar with me and treated me as equal. Now my last few shopping experiences left me feeling as though I was being singled out. At one point I needed to split my cartload between 2 different payment methods. The worker walked up to me to ask for my 1st receipt while I was ringing up the items in my 2nd order. I felt offended as she specifically needed to see the amount of that order. Another time, I had a worker trying to tell me how to use the checkout lane. I wouldn’t use it if I wasn’t comfortable with it and didn’t know how to use it! She came back numerous times to watch me ringing up my items and not watching everyone else as a whole like she should’ve been. I don’t need to be told to put my items in my cart and not keep them in the bagging area, and I don’t need to be told that the bagging area is not a scale! Who doesn’t know that! I WANT TO SHOP IN PEACE! That is my time to be alone and that has become therapeutic for me. STOP PROFILING AND DO NOT JUDGE PEOPLE BY THE COLOR OF THEIR SKIN! STOP TREATING US DIFFERENTLY! I DON’T STEAL AND I WOULD LET YOU KNOW IF YOU OVERPAID ME. Train your staff to treat ALL customers fairly and clear their head of misconceptions. I like Walmart because they sell items my children like and it’s easy to just go to one store and shop. I don’t wish to stop shopping there, I just want to be treated like anyone else would......with fairness! GET IT TOGETHER!
4 years ago
Read Walmart Reviews
Walmart has a 2.0 average rating from 1,092 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial