I have been with them 2016 have great credit never missed a payment and the company didn't take out a payment for March and I figured out my bills and they send me a Bill For April For A Double Payment Witch comes Driecitly out of my checking account And Never Missed A Payment Sense 2016 And My Credit Limit Is Very High. Because There Company Didn't Not Take Out My Payment For March And I Called Them And Told Them They Wouldn't Do Anything For There Company Mistake And What Me To Make A Double Payment After I Am No A Fix Income And When I Figured Out My Bills I Figured That The Payment Would Be Taken Out. But It Was Not. Now They Want There Payment,But Will Not Pay My Back Overdraft Fee. Or Just Skip This Month Payment Because There System Screwed Up. By Not Taking Out The Payment. So There Customer Service And There Manger Won't Do A Thing About There Mistake . And Want Me To Give Them Double Payment Next Month Or Pay This Month But Won't Give Back The Overdraft Fee. They Don't Care About There Good Outstanding Customer That Have Been With Them From 2016. I Ask Do You Want To Loss A Good Customer Like Me How Have Never Missed A Payment Since I Have Been With Them. There Manger Didn't Care If They Loss Me Or Not. And Wouldn't Do A Thing About There Own Mistake!!! They Don't Care About There Good Customer With A Outstanding Record. And Have The Time When You Try To Order Something. They Are Out Of Stock. So I Would Say Don't Deal With Montgomery Ward. They Customer Service Don't Care About There Customer. ALL They Care About There Money And Not There Mistake. It Not Like I Made The Mistake. There Company Did Or There Worker Did Not Take Out There Payment And I Figured In My Bills It WOuld Be Taking Out Has Usual For The Last 7 Yesrs !!! There Manger Of From Community Back Could Give If They Loss A Good Customer Or Not. They Didn't Want To Do Anything About This Mistake That They Made Or There Computer Made Or The Worker Missed. I Am Pay Off My Bill But I Will Not Order Another Thing Though Montgomery Ever Again.