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Ardalan Zahedi
one of my employee signed a contract with other company in 2014 for water filter and I don't know when water logic bought the previous company. I wasn't happy with their service from beginning never the filter work properly and since 2014 they just send twice some one for service. I was tired of keep calling and no one respond. they keep charging me and kept me in contract for five years and after five years due to Covid start they just renew the contract without inform me. Now I want to cancel their bad service, Unfortunately, COVID 19 hit and my office was closed for months. Unfortunately, with the drastic loss of gym members and with no ability to provide services, I am unable to continue to operate my office and must close the doors. So imagine my surprise when I called Waterlogic to come pick up their water machine and cancel my account and they informed me I would have an early termination fee of over $1800. The only service they ever provided me was dropping off a $100 machine. It has never even been serviced. after 6+ years contract is done and i just want to give their machine back and cancel my service. I had to keep them for 5 years due to contact and after covid, it was impossible to contact them. I send them several email for cancellation but never got respond.
3 years ago
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Waterlogic has a 1.6 average rating from 72 reviews

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