Absolutely horrible company. Came by and installed a new machine, it immediately stopped working. Contacted our rep and support team and received no replies for days. Finally, tech came out, and "fixed" the machine. The next day, it was flooding our entire building. We ended up having to do major repairs and Waterlogic literally never came out again or replied to our requests for help. Finally, we requested to end our contract and they charged us thousands of dollars to buy out our contract, as if they didn't provide us with a faulty machine that cost us thousands of dollars in repairs already. Go with another company that actually cares about it's customers. I'm still in ligation regarding this and have received nothing but half hearted replies from their customer support team. Just horrible.