Visited Wilko branch in Northallerton a few days after the 19 July. The lady behind the till instead to explain gently that wilko shop policy ask people to follow the old rules even if government give us FREEDOM to not wear mask, she was really really rude with me because I was not wearing a mask. And when I told her that I will not come back she answered it’s your choice and when I told her that I will write a review about this she answered fair enough. I’m working with customers too and I’m trying to be always nice and explain that what I’m asking them isn’t my fault but I need follow the policy of my company. If you are nice with customers and act in a polite way without making feel them as a criminal and wrong person you are always right. Wearing a mask now is my choice and you are nobody to make me feel wrong