I wish there was an option for no stars! Disgusting company. I ordered a large order of Christmas lights on 4th December. I received nothing at all despite the delivery date as 10th December confirmed. I had family visiting 11th and 12th December and the lights were needed for that weekend. Had there been an option to click and collect I would happily have taken it but there was not. I write this email on 15th December after leaving two complaint emails online to them which have both been ignored. I have phoned countless times and have waited over 45 minutes at a time and have not got through. I am now completely out of pocket and have no lights. I am shocked and will never shop will with them again.