Awful customer services trying to return an item. It states on the website that it is free courier collection, however, does not allow you to book. It says that you can return in store, however, for myself this is a 25 mile round trip plus city centre parking...... When speaking to the useless customer services they clearly read off the website and apologise, but don't do anything about it. They tried to arrange a courier collection however, you have to be at home (an all day slot), quite frankly this is a poor service. Why do wilko not allow you to send back via DPD etc yourself. Will not be ordering from here again.