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Anonymous
DO NOT ORDER ANYTHING FROM WILKO. I ordered and paid for garden furniture from Wilko weeks ago which never got delivered. I had to call the courier everyday for over a week and no one knew what had happened. I had no correspondence from Wilko or the courier. I've since received a text from the courier saying they have lost the item and I need to contact Wilko. I have emailed Wilko multiple times and messaged on WhatsApp, I've sent all of my details multiple times and keep getting automated responses asking for my details again! Whatsapp says they will respond within 4 hours which isn't true because I've not had any response in 24 hrs. I don't know what to do. Wilko have taken my money, not delivered the furniture and now I can't get an answer from anyone and there is no phone number to call. The Whatsapp or email don't get back to me. WORST CUSTOMER SERVICE EVER
7 months ago
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Wilko has a 2.7 average rating from 632 reviews

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