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Anonymous
Shockingly bad customer service. Do not order anything online from Wilko. The chair I ordered is not only very poor quality, one of the leg fixings has a manufacturing fault. There is no Customer Service phone number and the only means of communication is via their messaging system. 27 messages later Wilko have offered me £10 towards getting this chair repaired or a replacement chair. This contravenes the UK Distance Selling Regulations. They are ignoring my requests to return the chair for a refund. Be warned, do not buy anything from Wilko Online.
5 months ago
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Wilko has a 2.7 average rating from 642 reviews

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