Everything went wrong. They delivered a black boucle storage box in a battered smelly dirty box. The item was damaged with the gold headwear hanging off leaving a part attached to the box with sharp pieces and I cut my finger trying to get it out. That’s not the worst but although it’s terrible. I was told they would send dhl to collect between 9-5 took the day off work guess what ? That’s right no one arrived but that’s not the bad thing although bad enough. Trying to communicated with them is set up do they can just cut you off hoping you get fed up but I’m not leaving thus !! No wonder they went bust. Absolutely atrocious so I am going to go on socials if it’s not collected tomorrow and puts the screenshots showing the history of trying to return good that are damaged cheap rubbish !!