Honestly, very poor, ordered a hoover, came without the battery or charger, requested to return it on the 3rd of January and been constantly told 'wait 48 hours for a response from the relevant department' obviously been waiting more than 48 hours, it's vile customer service and I'm still likely to be charged for a product I cannot physically use, trying to get a return address is like getting blood out of a stone. One star isn't a low enough rating more like -5 stars it's despicable, I highly recommend NO ONE shops online here
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