Awful service Unbelievable and very very disappointing customer service. Bought a metal jug vase which I placed on a coaster on my new unit with flowers in only to wake up in the morning to see it had leaked and damaged my unit. I emailed my concern with pictures of the jug and damage endured. End result a £5 gift card to buy products to clean my unit. My unit is damaged NOT dirty I clean it regularly, I was also told by customer services that the product description said it was only for artificial flowers online, which may be the case but I bought it in store and there was NOTHING on the jug to say DONT put water in it!!!! And they also said they would give me a refund even though I had no receipt, very kind although the girl on the checkout said she needed to check this with her manager then tried to put it on a gift card but when I said I wanted cash she told me not to have attitude just because I was (in her words) p*ssed off about my vase and unit. What lovely people WILKOS employ! I really can’t believe the rudeness and unhelpfulness of the company and its staff members.....