I would give zero stars if I could I have placed 2 online orders with next day delivery neither arrived next day . Customer services not interested just said they had not even dispatched the items . Then received an email stating half of one order was cancelled no reason as to why again customer services unhelpful just stated I guess the items are out of stock even though when I place the order all items had over 7 showing in stock
First order was a fight to get delivery money refunded it took numerous calls until they agreed
Second order the gentleman in customer service agreed all my previous orders had never been received next day so this wasn’t the only 2 problems I’ve had with Wilko again they are not interested just keep saying we deliver most things on time
I have been a loyal customer of Wilko for a long time but will not be using them again as totally unreliable and not interested in their customers at all
Second delivery still not received yet
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