This review is for the Blackheath/Oldbury store I popped in this store as I was on my way back from West Brom I wanted to pick up a couple items these wanted items were security tagged to the shelf. Which is absolutely fine I asked one store assistant if she could get me what I wanted. Her reply “sorry I’m to busy” I wasn’t to happy so went to another assistant who replied “sorry haven’t time”…… it was as though I was an inconvenience !! I find this attitude despicable I will never return to this store disgraceful so suffice to say I left empty handed with your loss Of my cash 29.98 !
Have to say my local store in stourbridge is absolutely perfect friendly staff helpful nothing to much trouble so will now be purchasing my items from there.
Train your staff in customer services……… !
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