My husband ordered a toolbox on wheels (£15 inclusive of postage), however, he received a ratchet tool? The quality of which was equivalent to something you would pick up in your local £1 shop.
This is misleading advertising. Why show a picture and description of a toolbox for your customer to base their decision on - only to find you are provided with something completely different?
Furthermore, I have since looked at Wish reviews on TrustPilot. There are a lot of worryingly bad reviews. To add weight to our argument we found another review ‘Ian Tait’ UK who had ordered the very same toolbox and also received a cheap ratchet tool instead.
Their customer service is diabolical, they simply didn’t want to know. Lucky for us we paid through PayPal who have since reimbursed us.
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