Sadly I have to leave 1 star to write this review. I can't believe this site is still being allowed to trade. I purchased an item 64 days ago. The item never came, no delivery and no tracking still in China. Its very difficult to contact them, how convenient! You can't do it through the order link, you have to do it by email. I told them the delivery date had well pasted. They then kept telling me to wait a further week and backtrack. So as I asked for a refund. They totally ignored me when I asked for my money back. that's two different customer service assistants, one was direct and the other through resolver. So these scammers are trained to with hold and deflect from refunding buyers and ignore all correspondence once a refund is requested, by holding on to hardworking honest buyers money. I didn't just pay a couple of pounds it was just shy of £30 a gift I saved up for my boyfriend, though it appeared to be good value as the item is usually £150 plus. If it looks to good to be true it usually is!
After at least 20 separate emails I've now been completely blanked and I have had to make a claim through my payment Provider as there is no policy or regulation with these Charlatans to cover buyers. I don't do reviews usually but on this occasion if this just stops one more person getting scammed then it's worth it. These nasty people are making interest on the back of dishonest trading and with holding buyers money when items haven't even been delivered. If you value your money Stay Clear and buy elsewhere. You get what you pay for it's cheap for a reason because nothing arrives. Its worth paying a bit more and buying from a reputable retailer, because if the item doesn't arrive with this company your screwed!
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