My daughter frequently ordered from Wish.com. At the beginning of May, her wish.com account was hacked and 2 orders were sent to Russia. These charges were the only fraudulent charges on our credit card statement. We immediately cancelled our credit card. Tried to call the customer service phone number (800-266-0172) and received a message that they do not offer phone support. I then proceeded to email the company, which I did at least 20 times. I also requested a phone call back. providing my phone # three times and received no response. Every time I received an email response in which I was asked to provide the account # and both order #'s, which I did. After numerous days without a response, I sent another email only to receive an email stating that due to the due to the sensitive nature "we will have to redirect your concern to the appropriate team at Wish". Again, no response! After sending another email, the cycle begins all over again with them requesting all the info, once again! This continued on with 5 or 6 additional cycles, which again elicited no resolution. On June 30th, I received an email stating that they could not provide me with a refund because they received notice that the charge card company had disputed the charges. If they had not received notice from the bank, this cycle would have continued indefinitely!! On July 6th, I received another email stating that there are no blocks on my daughters account and she can order again! After almost 2 months, numerous emails with no results, hours of work and endless amount of frustration, I received absolutely no resolution from the Wish company!! And...no refund!!