I ordered alcohol wipes on April 28 at the height of the pandemic.The product was scarce so I did not care how much it was. The estimated delivery date was May1-5, tracking on wish assistant got moved to May 25.When I did not get the product by end of May, I tried to just cancel the product because by then I figured I would not get it.I wrote to customer service and was told the product will arrive by June 16.I tried to get a refund but I was told the delivery date was now July 9.I went to the Wish assistant and I was given a shipping refund and to come back if by July 9 I still do not have the product and bu July24 I would get a full refund. I wrote again on July9 and tried to get a refund because I I feel I was just getting the run around. I was told to wait again and also if I go back to the order details with wish assistant and I do not see the refund window, it means i no longer am eligible for a refund. I looked and I could not find the refund window anymore.How can a company do this to people? It is not so much the price of the product but the way they conduct their business. It is totally disrespectful to people. They treat you like a simpleton! They hang you on tenterhooks and they just want you to give up! i can not believe a San Francisco Company does this! It is crooked and someone needs to look into their business practice.
How can a reasonable person believe that in this day and age, (even in this pandemic) that waiting for a product for more than 80 days is acceptable and refuse to stand by their service by not giving a full refund for a product that never arrived?
What a scam! Never order from this website , there is a slew of reputable websites out there.
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